What Our Customers Say

..what excellent service I get each time I have my car tracked. This is my 3rd time and everything is always so well explained... I have also recommended your service to my friends because of this. Carl Adams

Just wanted to put on record how pleased I was with the service and fit of the cambelt on my car. It feels like a new car - and it less than half the cost of what I was quoted by the main Dealer. Louise Hickman

Staff very friendly and helpful.... Top notch service which I couldn't fault! Lindsey Ballinger

I would like to thank the staff at Chemix for providing a fantastic service .... Many thanks to all concerned and I would not hesitate to recommend you to others. Colin Booker.

Always pleased with the professional standard of care given.... I was advised on what to have done today, what to have done over the next few weeks, and what could wait a few months, to make it convenienet and affordable to myself. Impressed by the attention of the Mechanic who gave me helpful advice. Kay Coffey.

First class inspection, explanation of work to be carried out, parts obtained and work carried out to this customers satisfaction. Many thanks. Maurice Wilcox

Your staff are always very helpful. I am confident to bring my vehicle knowing that I will be pleased with the reception I receive. Many thanks. Mrs. L. Crook

I would like to thank you .. for your kindness last Wednesday in helping me when I was in trouble with my car. When I want any tyres in future, I will certainly be in touch. J. A. Tonkinson

Good service. Will use again. Suggest sign on carpark to park before going to reception. S. Rea

Was quoted £500 at ******* for new exhaust. Came here to check and Tom told me there was no real problem with the exhaust. Saved me a lot of money and gave me great advice on what I needed to do. Karen Mahay. .

Excellent Service. (No name given) .

I feel its a really positive sign when year on year the same fitting techncians are here. It shows that the Mechanics want to stay, so the garage must be doing something right. Very credible. Stuart Fletcher.

Fantastic service all round. Would always recommend Dave - a top, very friendly, knowledgeable bloke. Thanks. Manish Behal.

This is the second time I've used Chemix and on both occasions I have been very impressed. Mike Hawkins

The service was first class, informative, professional and friendly. I have no qualms in recommending you to my family and friends. Mark Woodall

Excellent Customer Service. K. C. Luckett.

Very pleased with the level of customer care. Mr. C. Biggs .

Very good service by one and all. Mr. Priest .

Professional advice regarding 2 tyres I didn't need - as recommened by a rival company that I won't be using again! G. Parkes

Always happy with the service at Chemix. Paul Burrows

Just a quick note to thank you for the quick service, the o/s front road spring had broken on my mondeo i called friday at about 4pm spoke to dave who called me back and ordered the new spring and fitted it saturday am. Great fast service i have use you many times for tyres but i will use you now for all my service work and the wifes car. Many thanks. Chris Case.

Very pleased with my first visit. Staff polite and helpful. K. B.Jones.

Very happy with all round service. Mark Haycock

Great local company, with professional service. Always competitive on prices. Kelvin Chuter

Always found Chemix at Wordsley very helpful and will continue to use them. Chris Healy

..I found your staff most courteous and helpful in every way. I am also very pleased with the work undertaken. We have been searching to find a reliable service centre in the area, and am pleased to say we will be happy to use your services again in the future. Martyn Johnson

..would like to congratulate staff on a job well done from start to finish... Thanks for good customer experience. Paul Fredrick

Excellent staff on reception counter. Joy Deaves

Good toy box. No Name .

I thought the level of customer service was excellent, great communication, helpful, friendly and polite. Jonathan Crook.

I found the staff very helpful and very polite. I was pleased with the work done and left a happy customer. Nice one. Michael.

Very happy with service, staff very friendly and honest. Thanks for good job done. Joanne Winters.

Your staff at Halesowen are very sympathetic, helpful and friendly and do a very good job. Mrs. Grant Pearce

Superb service. Elated with work and price. All staff first class and very obliging and polite. Derek Hatfield.

Always had excellent service. Wouldn't expect anything less after 20 years of help and advice. Pleasant staff. Thank you. Mrs. C. Evans

...I came in with a nailed tyre query which could have easily been diagnosed by your fitter as ruined requiring a replacement, but instead I was shown how the tyre was in fact quite safe (after thorough testing). I was stunned by the level of customer care, honesty and patience of the person tending the job. Nothing was too much rouble. Top marks Chemix. Will be back. Jon. C

...thank you for sorting out the problem with the exhaust on my son's car.... the staff were most pleasant and helpful. Peter Piddington

After today's alignment I went for a loop over to Hereford and back, through some favourite roads. The car is handling superbly now, as a Scooby should. Many thanks. I have posted some love on Scoobysport! N.Parker

I have used Chemix for several years for our cars and always have been satisfied. Mrs. Baker

Excellent telephone manner, called to inform part had arrived, and the lady who raised job sheet did so wihout needing to ask all details again, excellent manner and memory!. Steve Watkiss

Very polite, informative staff. Excellent service. Definitely use Chemix in the future. Ms. Jepitt

The Technician/Fitter made an excellent impression. The receptionists do the firm credit. Mr. T. Thuterington.

.. a big thank you .. for excellent service, I will be telling everyone to use you as often as I can. Mathew Taylor.

ref motorbike tyres ... and I do a lot of touring, so your ride-in-out service is ideal:-) Nicholas Gough

Manage to keep my old cars still on the road! Reliable, hardworking staff. Ms.A. Kuligowski

I was recommended by the RAC. The service was rapid and fairly priced. Very impressed. Danielle Smith.

Well mannered, polite, knowledgable - a credit to your company. Helful +++. Reception very polite.. approachable.. 1st class customer service. M. Ran

Last week.. snowing.. couldn't lock my boot.. upset.. pulled onto your carpark, one of the lads came out and fixed my boot, and there was no charge - I could have kissed him - where do you get service like that today? I always take my car to Chemix, mine, my partner,s daughters and sons. I aways recommend them to everyone I know.... thank you and continue the good work" Janet Holland

"I want to comment on the nature and disposition of your staff - I have used you on 5 occasions and your staff are an absolute credit to the company. Many other companies could learn a thing or two from your courtesy and general service. Excellent all round". - Craig Williams

"In December I went into Stourbridge to get a new battery fitted to my van. I was so impressed with the young fitter that served me, that I mentioned him to my wife, who then went in to have 2 tyres fitted. She was also really impressed and recommended Chemix to my daughter - who subsequently went in for tyres - again the service was exceptional. Please convey my comments to the depot manager - I was very impressed" - Upper Glass Cleaning, Kidderminster

"I would like to thank you all for the quick and helpful way you looked after me when I needed a wheel tyre replacing. Thank you for a wonderful service... well recommended" - Mr. Rudge.

"Always a pleasure to deal with Chemix. Knowledgeable staff & always an excellent job - if only every business were the same". - K.P. & J. A. Jones

"..how well your staff treated me, from the 3 girls on the reception, to the lads in the service bays... who carried out the work on my car and showed great care and attention" - Mr. R. F.Clark

"This fitter is an absolute credit to your company. He is very friendly and gave us superb advice.... Without the honesty of your mechanic we would have had the cat changed and incurred additional, unnecessary cost..." Mrs. R. Dent.

"The fitters attitude and manner conveyed to me that the work had been done correctly, and I could have faith in my steering now. I admired his professional and friendly attitude". - (name unreadable).

"The service provided by the fitter and reception staff, the general ambience at the depot and the price, was exemplary and rightly deserving of recognition and praise... - J. P. Dolan

.. whilst waiting next to an elderly gentleman ...the mechanic approached him, explaining the work was going to take a couple of hours and offering to take the gentleman home, rather than him wait around... I was impressed at the thoughfulness of this gesture, as well as the work done on my own car... It is refreshing to encounter a level of service that far exceeds expectations. - Mrs Catherine Ward.

"There are 3 main qualities which in my judgement are prerequisites for a good and successful company. They are courtesy, care and competance. I am happy to let you know that in my dealings with your company for the last 12+ years I have always found your staff to have all these attributes. I have always found the quailtiy of work to be of a very high standard..." - A. Hoque.

"As well as courteous and efficient staff, the technician went through the work he had done with me. I was impressed with the efficiency, dedication and obvious pride he had in his work - and with the 'little extra touches' he had done. I have no hesitation in recommending Chemix to everyone else I know..." - Mr. Vic Hawkes